When a student is added to Lessonbee they may receive a welcome email containing their username and password. The welcome email looks like this.

If a student was not sent an email with their account info when their account was created, or has forgotten their password, the Lessonbee school administrator can send the student a new password by going to Users and clicking the reset password icon. 

The first step is to login to Lessonbee as a school administrator. Then click Users on the main menu.

Once you’ve accessed the Users page, click Students. You will now see a list of all your students. Find the student that needs a new password, then click the key icon under Actions next to that student. This will send the student a new password via email. 

If a student still cannot find their password, try asking the student to check their spam folder.

If you have any further questions, or if this didn’t solve your issue, don’t hesitate to reach out!

Did this answer your question?